Chichen Itza Deluxe
Overview
Discover the heart of the ancient Mayan empire on a totally deluxe tour.
The experience begins at the door of your hotel, where a comfortable and luxurious bus will pick you up to take you on an excursion to the ancient city of Chichén Itzá. The secrets of the enigmatic Mayan culture will be revealed to you as you tour this wonder of the modern world with your expert guide, who will tell you the stories and legends behind each temple until you reach the impressive Kukulcan pyramid.
In the second part of the tour we will take you to have lunch at an exquisite international and regional buffet, from there we will go to a beautiful cenote where you can swim or simply rest and admire this natural treasure.
We will end this unforgettable day with a panoramic walk through the center of Valladolid, as part of the return trip to your hotel.
IMPORTANT NOTICE
BY OFFICIAL ORDER OF THE MEXICAN AUTHORITIES YOU CANNOT ENTER WITH BACKPACKS IN THE ARCHAEOLOGICAL ZONE, YOU CAN ONLY ENTER YOUR PERSONAL ITEMS SUCH AS YOUR WALLET AND CELL PHONE.
Itinerary
Questions about the hotel pickup
From what hotels do you pick up?
We pick up from all hotels in and around Cancun, the Hotel Zone, Downtown, Puerto Juarez, Playa del Carmen and Mayan Riviera. We will send you a pickup time when you reserve but most pick ups are between 7:15 AM and 8:00 AM.
How do I take this tour from Isla Mujeres?
You will need to take the ferry from Isla Mujeres to the ferry terminal at Puerto Juarez where we pick up. Pick up time is at 7:15 AM so you will need to catch a ferry that arrives before that time. Both ferry terminals in Puerto Juarez have scheduled pick up times at 7:15 AM.
How do I take this tour from Puerto Juarez?
Puerto Juarez hotels are part of the regular Cancun pick up. We will send you pick up time when you reserve.
You may also go to either ferry terminal in Puerto Juarez for a 7:15 AM pickup.
Questions about the tour
What is the difference between the deluxe,
the classic and the economic Chichen Itza tour?
The deluxe tour is on
a bus with a bathroom and
newspapers and magazines and a continental
breakfast
and tour guide service all
day.
The economic tour is on a bus with air
conditioning but no bathroom and no newspapers,
magazines or
continental breakfast, no cenote
and no tour guide until you arrive to the
archaeological site.
How long the drive is to the Chichen Itza
Site?
The actual drive time to the site in the a bus
is
about 2 ½ hours.
How long do you stay at the site?
You will be at the Chichen Ruins 2 ½ hours.
How long are you at Cenote?
You will be at the Cenote 30 minutes.
How far in advance
should the tour be booked?
When you know your vacation schedule we
recommend you make your tour reservations. This
tour we recommend you reserve one week in
advance.
How
many people are on the bus?
The buses hold a maximum of 53 people.
Does the bus have a washroom?
The buses on the Chichen Itza Plus tour do have
restrooms. The buses on the Chichen Itza Regular
tour do not have restrooms.
Do we get to swim at the cenote or sinkhole?
Yes. So bring your suit and a towel. Your time
is limited (45 minutes) but it is a great
refreshing place to cool.
Can I climb to the top of the large pyramid
in Chichen Itza?
The large pyramid in Chichen Itza is called “El
Castillo” or “The Castle,” and NO you are no
longer allowed to climb it. There is a safety
issue as so many people have climbed the pyramid
that the steps have been worn extremely smooth.
So in the interest of safety – since the steps
are extremely steep and extremely
smooth – you
will not be allowed to climb to the top.
Do you have group discounts?
Yes. Groups begin with a few as 10
people so
please ask.
How is your tour better than all the other
tours you find on the internet?
While Chichen Itza is the same regardless of the
tour you take, we pride ourselves on
excellent
service and experienced guides that will make
every effort to make your tour enjoyable.
What is on the buffet lunch
?
The lunch includes salads, breads, and Yucatan
regional dishes of chicken and pork.
Questions about
arriving by cruise ship
We are arriving by cruise ship in Cancun.
Will we be able to take this tour?
Please check the arrival time and departure time
of your ship. With that information you will be
able decide
if this tour is for you. If the
answer is “no” please allow us to make other
tour recommendations which will fit your time
schedule.
We are arriving by cruise ship in Playa del
Carmen -
Calica. Will we be able to take this
tour?
Please
check the arrival time and departure time
of your ship. With that information you will be
able decide if this tour is for you. If the
answer is “no” please allow us to make other
tour recommendations which will fit your time
schedule.
We are arriving by cruise ship in Cozumel.
Will we be able to take this tour?
Please check the arrival time and departure time
of your ship. With that information you will be
able decide if this tour is for you. If the
answer is “no” please allow us to make other
tour recommendations which will fit your
time
schedule.
Questions about reservations and cancellations
How do I know you have space available?
If you reserve 7 to 10 days in advance you have
a
100% chance we have space for you. We
recommend you send in your reservation, complete
with your credit card information, and if space
is not available we will call or email you with
when space is available. So be sure to include
your phone number on your reservation
form.
How much in advance can I make the
reservation?
We do recommend you make your reservations as
far in advance as possible so that you are sure
to get the trip when you want to
go. There are
many times we have no space available 4-5 days
in
advance.
What is your cancellation policy?
You can cancel any trip or tour up to 48 hours
before departure and
only pay a 5%
administrative processing fee. If the trip or
tour is
cancelled by the operator you will
receive a 100% refund or we will reschedule at
your request.
I send in a reservation with my credit card
and what happens?
Once you send a reservation we confirm that
there is space available. Then we charge your
card. We then put the confirmation
number on a
coupon or voucher and send it to you in an
email. You
print it and that is your paid
receipt for the tour. You present the coupon at
check in.
Should I send in my credit card with
the
reservation?
Yes because you have a much better
chance of
getting the tour the less time that goes by
before the
departure. If there is no space
available we will not charge your credit card
but advise when the tour is available closest to
the date you want. If you send in a reservation
form without a credit card number inquiring
about availability then we respond, simply more
time passes giving the tour more time to fill
up. Again once you are ready to reserve it is
best to send your reservation with a credit
card. Please remember no reservation is
made
until we have payment via your credit card or by
other
means.
How can I check the status of my reservation?
It is our objective that you know what is
happening
with your reservation. We will send
you an update if we are going to be than 48
hours getting you a response. If 48 hours has
gone by and you have gotten no update or coupon
please call 1 866 97 85 985
from the USA and Canada or +52-998-848-17-80
from the rest of the world. If you are already
in Cancun our local number is 848-17-80 and if
you are outside Cancun dial 1 866 97
85 985.
Included
- Round trip transportation in luxury bus
- Bilingual guide (English/Spanish)
- Continental breakfast on the outbound trip (coffee, juice, sweet bread, fruit) + 1 drink (bottled water or soft drink) on the outbound trip.
- International and regional buffet lunch
- Panoramic tour from the bus through Valladolid, Mexicos Magic Town
- Water and use of umbrelas during the guided tour
- One drink (bottled water or soft drink) during the return transfer
